Welcome to our Cariset crew! Enjoy 10% off your first purchase with code FIRSTTIMER

You've got questions, we've got answers


What makes Cariset unique?

What is the meaning behind your name?

How do I sign up for your email newsletters?

I want to sell Cariset backpacks in my retail store.


How should I care for my Cariset backpack?

What is the leather like?

Where are Cariset backpacks made?

Where can I see The Everyday backpack in person?

Does The Everyday backpack come in colors other than black?

Do you make a vegan leather version of the The Everyday backpack?

My straps don't feel quite right. What should I do?


What is a pre-order?

I submitted an order and need to make a change.

When can I expect my order?

How do you ship your orders?

How much does shipping cost?

Do you offer international shipping?

What is your return policy?

How do I make a return?

When can I expect my refund?